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Northbridge
Open AccountEN
Company / Legal

Who stands
behind the bridge.

Northbridge Markets Group has been building trading infrastructure since xxxx. Below: who we are, who regulates each part of the group, and the documents that govern your account.

Founded
xxxx
Regulated entities
4
Offices
x
Employees
xxx+
01 / How we operate

Safety is structural.

Segregated client money

Client funds are held apart from company money at tier-1 banks and reconciled every business day.

Best execution

Orders are filled on the best terms reasonably available, and execution quality is reviewed every month.

Negative balance protection

Retail clients cannot lose more than the money in their account.

Independent audit

Annual accounts are audited externally and client-money arrangements are reviewed every year.

02 / Regulation

Four entities. One standard.

The entity you open an account with depends on where you live. It is named in your client agreement and in the client area.

Northbridge Markets (UK) Ltd

Regulator
Financial Conduct Authority (FCA)
Licence
FRN xxxxxx
Serves
Clients in the United Kingdom
Registered in
England and Wales · Company no. xxxxxxxx
Office
Registered office: xx Xxxxxxx Xxxxxx, London

Northbridge Markets (EU) Ltd

Regulator
Cyprus Securities and Exchange Commission (CySEC)
Licence
CIF licence xxx/xx
Serves
Clients in the European Economic Area
Registered in
Cyprus · Company no. HExxxxxx
Office
Registered office: xx Xxxxxxx Xxxxxx, Limassol

Northbridge Markets (AU) Pty Ltd

Regulator
Australian Securities and Investments Commission (ASIC)
Licence
AFSL xxxxxx
Serves
Clients in Australia
Registered in
Australia · ACN xxx xxx xxx
Office
Registered office: xx Xxxxxxx Xxxxxx, Sydney

Northbridge Global Ltd

Regulator
Financial Services Authority (FSA) Seychelles
Licence
Licence SDxxx
Serves
Clients outside the regions above, where permitted
Registered in
Seychelles · Company no. xxxxxxx-x
Office
Registered office: Xxxxxx Xxxxx, Victoria, Mahé
03 / Risk disclosure

xx% of retail accounts lose money.

Contracts for difference (CFDs) and rolling spot forex are leveraged products. A small market movement can have a proportionately larger effect on your account, and losses can exceed what you expected when you opened a position.

xx% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Retail clients benefit from negative balance protection: you cannot lose more than the funds in your account. Professional clients may not have the same protection.

Prices, spreads and swap rates can change quickly, especially around economic releases, market opens and weekends. Orders may be filled at a price different from the one you requested.

Past performance is not a reliable indicator of future results. Nothing on this website is investment advice or a recommendation to trade.

04 / Complaints

If something goes wrong.

We would rather hear about a problem than lose a client over it. Every complaint is handled by a team independent of the people involved.

  1. 01

    Tell us

    Use live chat or the client area and choose “Complaint”, so it is logged and routed to the complaints team rather than general support.

  2. 02

    We acknowledge it

    You receive a reference number within x business days, with the name of the person handling your case.

  3. 03

    We investigate

    You receive a final written response within x weeks. If we need longer, we tell you why and when to expect it.

  4. 04

    Escalate if you need to

    If you are not satisfied, you can refer your complaint to the financial ombudsman or dispute body for the entity that holds your account, free of charge.

Start a complaint in live chat

05 / Legal documents

The small print, in full.

Read these before you open an account. Each applies to the entity named in your client agreement.

  • Client agreementThe terms that govern your account and every trade you place.Version x.x · PDF
  • Order execution policyHow we price, route and fill your orders, and what affects execution quality.Version x.x · PDF
  • Key information documentsA standard summary of each product's risks, costs and potential outcomes.Version x.x · PDF
  • Conflicts of interest policyWhere our interests could differ from yours, and how we manage it.Version x.x · PDF
  • Privacy noticeWhat personal data we hold, why, and the rights you have over it.Version x.x · PDF
  • Partner termsThe agreement every introducing broker and affiliate signs with us.Version x.x · PDF

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